Please note: The privacy policy may be provided in several languages to ease your understanding of its terms, depending on your country of residence. However, the legally binding version is the English version. The titles and headlines are only for convenience purposes and are not legally binding.
This Privacy Policy (the “Policy”) describes the data collection and processing practices of wirelessprintssetup and its subsidiaries and Affiliated Companies (“wirelessprintssetup”, “we”, “us” or “our”). The Policy explains what data we collect, why we collect it, and how we use it when you access our websites that link to this Policy (each, a “Website” and jointly the “Websites”), download or use one or more of our software products (“Product(s)”) and use or access any related services (together with the Websites and Products, the “Services”).
Introduction
We recognize the importance of delivering safe products and protecting the privacy rights of our customers. Therefore, we designed this Policy in clear language and modular structure.
This Policy forms part of your agreement with us and shall be read and consented to together with the terms of service and/or license agreement of the relevant Service.
Please read the Policy carefully to be sure you understand it and agree with its terms before you use any of the Services. If you do not agree with the terms in this Policy and the choices we provide do not mitigate your concerns, please do not access or use the Services. For any questions or matter related to this Policy, or your privacy rights, please contact our data protection officer at: Support@wirelessprintssetup.com.
General Provisions
1. Jurisdiction and Language
This Policy is designed with the EU General Data Protection Regulation (GDPR) and the ePrivacy directive in mind (jointly, the “Applicable Laws”). If you reside in any jurisdiction other than the EU, the EEA or the UK, and if you would like to learn more about our region-specific processing of Personal Information, you can directly navigate to the supplemental applicable jurisdiction notices below.
2. Scope and Applicability
2.1 Controller Information
wirelessprintssetup is the data controller of the Personal Information processed in connection with the Services. Postal address: 201 CENTURY VILLAGE BLVD STE 200 MONROE, LA 71203. We can be contacted at: Support@wirelessprintssetup.com.
2.2 Data Protection Officer (DPO)
To contact our Data Protection Officer, email: Support@wirelessprintssetup.com.
2.3 Categories of Data Subjects
This Policy applies to the following types of Data Subjects:
- Website Visitors
- Business Customers and Partners
- Vendors, Suppliers, or Processors
Unless otherwise mentioned in this Policy, we refer to any type of Data Subject as “you”.
Changes to This Policy
We may amend, add, or delete provisions of this Policy to accommodate changes in our Services, Products, and data processing policies and to conform to new legislation. Updates will be posted here and indicated by the updated date.
In case of a substantial change, we will provide a more prominent notice, such as a website banner or email (if available). Continued use of our Services constitutes your acceptance of the updated Policy.
Transparency, Consent and Choice
You are not legally obligated to provide us with Personal Information, and you acknowledge it is provided freely. Without it, we may not be able to provide the Services.
Refer to the rights section in this Policy to better understand your options.
Personal Information We May Process and How
We process two types of information:
- Personal Information (PI): Identifies you as a person (e.g., name, email, phone, address, IP address, device ID).
- Non-Personal Information (non-PI): Aggregated or anonymized data that cannot identify an individual.
We collect this data through:
Information You Submit to Us
Example: forms, account creation, or when contacting us.
01. Contact Details
Includes name, email, and phone number submitted through forms or when reaching support.
02. Subscription to Our Mailing List
If you subscribe, we collect your email. You can unsubscribe anytime using the link in our emails or contacting our DPO.
Purpose: Send updates, tips, and promotional content (with consent).
Retention: We retain your info unless you request deletion, it’s collected unlawfully, or required by law.
03. Signing up, registration, and account management
Some of the Services require registration and signing up to a user account, for example, when you use any of our trial software licenses or when you choose to purchase a Product license. If you choose to do so, you will be asked to submit some information such as your email address, full name, and other Personal Information as the submission form indicates.
Your email address will be used as your username together with a password of your choice for authentication and authorization purposes. This information will be used to uniquely connect your account and purchases with you, your device, and your usage, and for account authentication and security purposes. Upon your consent, your email address will also be used to send you information, updates, and newsletters about our Services.
Retention: We retain account information for as long as you are a User of the Product, and so long as the Account Information is required to provide you with the Services or process your payments, billing, complete a transaction, or as otherwise required by any applicable law. If billing is involved, we may retain such data for up to seven (7) years from the billing event, as required by applicable tax laws.
04. Purchasing a product license
If you wish to purchase a product license from us, you will be asked to provide your contact information, such as your full name, email address, billing information, shipping information (if relevant), and any other purchase-related information.
Purpose: We use this information to process your order, to deliver the Product you ordered, and to manage your subscription and payments. We also use this information based on your consent and sometimes for our legitimate interest.
Retention: We retain this information for as long as your license key is valid, or for as long as may be required by applicable law, or until you withdraw your consent.
05. Contacting us/Support
When you choose to contact us, we will process your inquiry details and content, including your contact details, in order to address such inquiries.
Purpose: We use this information, based on your consent and our legitimate interest, for the purpose for which it was provided.
Retention: We retain such information for as long as needed to provide you with the inquiry requested or as required under applicable law.
06. Business customer information
If you are a business partner, or potential business partner, we may store certain contact information and job title information about you in our CRM systems.
Purpose: We retain and process this information for CRM purposes and business needs, based on your consent and our legitimate interest.
Retention: We retain this information for as long as it is relevant for our business purposes.
07. Files and/or media uploading
Certain Products (such as inPixio) allow you to upload documents, files, or media (“your Content”).
Purpose and Retention: Such type of data will be processed only to the extent necessary and for the time scope required to provide you with the Services.
08. Browser and mobile permissions
When you choose to install the Product on your mobile device or browser, we will ask for your approval (consent) of the permissions required for the Product to function properly.
09. Job recruitment
If you choose to apply for a job in one of our companies, you will be asked to submit a form and upload your CV file. In such case, your application information will be processed by ADP, LLC, our third-party service provider, which provides recruiting services on our behalf. For additional information, please see ADP’s privacy policy.
Retention: We retain this information for as long as your application for a position is under review and/or for as long as required by applicable local legislation.
Information Automatically Processed
This category refers to means we use to improve our Customers’ and Visitors’ experience and our process performance for our Services.
When you access one of the Websites, download, install, or otherwise use a Product or otherwise use the Services, certain information about your actions in connection with the Services, your device, and website visitors may be processed in order to provide the Services, maintain them, understand Users’ usage, improving them with further versions and features, supporting them and protecting them. This category includes one or more of the following:
01. Online Identifiers
When you access our websites or use the Products or Services, we may process one or more of the following online identifiers: the IP address that your internet provider assigned to your device and access to the web, cookies information as specified in our Cookie Policy. Like any other digital service, such information is available via your local storage and processed through cookies, pixel tags, and log files.
We use this information to learn about the usage of the Websites, and the features we offer, and to extract analytics and statistics over time. In certain cases, and when a Visitor becomes a User, we may generate a dedicated random User ID to help us avoid providing redundant Services and offers.
This processing of local storage data and online identifiers is subject to your consent which is obtained through the cookie consent notification displayed on our websites, in which you can accept, decline, or set your preferences (with the exception of strictly necessary cookies). We provide full disclosure in our cookie policy and information about the type of cookies used, and how and why we use them. Please note that necessary cookies will be used as part of our legitimate interest and for purposes of Websites’ functionality.
Purposes:
- (i) As part of our legitimate interest, we use certain online information for analytics and statistical purposes when we want to learn how Visitors and Users use our Websites and Services, and when we want our Services to be responsive to Users’ and Visitors’ actions.
- (ii) We also use IP addresses many times as part of our legitimate interest to monitor, detect and prevent fraud or any automated non-human actions across our Websites and Services. The IP address also serves our legitimate interest to learn the country from which you access the Services and make sure we serve the Products and Services in the right language and in compliance with the jurisdiction in which we offer our Products and Services.
- (iii) In certain cases, and upon your consent, third-party cookies and tags will be used for advertising and marketing purposes of our Products and Services, including by using retargeting. See further explanation under ‘Third Party Services’.
Retention:
The retention periods of each of the information mentioned in this section are different. You may visit the Cookie Policy available per website to learn about each cookie’s or web technology’s retention and expiry term. Otherwise, we retain online information for as long as necessary to achieve the purpose for which it is processed, to begin with, or, until we make it Non-Personal Information, in which case, we reserve the right to retain the information without any time limitation, based on our discretion and commercial necessities.
02. Device Information
We may collect certain information about the device from which you access the Websites, use Products, and Services, such as user-agent (that includes the browser type and version, IP address, operating system type, and version), device type (mobile/desktop), type and version of your operating system, your MAC address, the language you use on your device, and, when you choose to purchase a license to more than one device, we associate your license key and user ID with your email address and device information.
Purposes:
Based on your consent, and in certain cases, our legitimate interest, we may process device information for one or more of the following purposes:
- (i) Product’s compatibility purposes, to the right device type, the relevant operating system’s version, and features.
- (ii) Offering additional Services or features specifically designed for your device type, for instance, mobile vs. desktop.
- (iii) To associate a license key issued to you with the device on which you install the Product.
- (iv) The Products’ core functionality is to help you manage your device’s space and optimize your ability to use it. In that case, as part of the Product’s functionality and based on our legitimate interest we will access certain device information that is required to provide, maintain, and support such functionality.
Retention:
We retain device information for as long as necessary to provide the Product’s functionality, to maintain a record of your license key and usage of the product, and to associate license terms and renewals.
03. Online Activity
We also process certain online activity information from Visitors, for example, if you click an advertisement of our Product, we will get the source URL in which you click the advertisement, or, by using third-party services (such as retargeting), we may offer to you one or more of our Products when you visit other websites. Under this category, we may also capture your clicks on buttons in log files across our Websites or online Services, if provided, as described under the category of ‘Online Identifiers’.
Purpose:
We use this information for the following purposes: (i) Based on your consent for advertising, marketing, and retargeting of our Products and Services. (ii) Based on our legitimate interest – to make the Website, Products, and Services responsive and functional, to measure and calculate our payments to advertisers and to monitor and prevent ad fraud concerning our Products and Services.
04. Installation Reports
When you install one or more of our Products, our server may receive information about your system such as the type of operating system, its version and language, the timestamp of installation, and the IP address that your internet service provider assigns to your device. This helps us verify that the device and installation are genuine and not fraudulent and that the same product has not already been installed on the same device.
Purpose:
- Enable and record the installation of the Product in our systems.
- Serve updates and services from our servers when you use the Product.
- Verify that the installation is real and not associated with fraudulent use.
- Ensure that the installed file operates correctly and is compatible.
Retention:
We retain this information for as long as the Product is installed on your device and, in some cases, for a short period afterwards if we believe your device or installation may be associated with fraudulent or otherwise malicious use of our Services.
05. Product Activity
We automatically record and process certain activities related to the Product’s usage and functionality. This allows us to keep the Product responsive, understand how it is used, and help you revert or repeat actions when needed.
06. Media Buying and Marketing Channels
We use digital media channels to market and advertise our Products and Services. When you land on our Websites as a result of clicking an advertisement, we may receive information about the source media from which you arrived at our Services, such as a referral URL and your IP address. This data is collected via tags and cookies to:
- Identify the marketing channel from which you arrived.
- Measure and calculate purposes for advertising and campaign effectiveness.
- Detect and filter fraudulent actions related to marketing and advertising.
Information About You
This category refers to data that we may receive from third parties in connection with the Services we provide to you. The information may be provided to those third parties by you and shared with us. This includes, for example:
01. Billing Information
When you purchase a Product, your payment and billing information is collected and processed by our payment processor. We may have access to order and billing details, but we do not have access to your full credit card number.
02. Authentication and Social Media
When you open an account or sign up for Services, you may choose to authenticate via social media or email. In such cases, we may receive certain metadata (such as tokens) and, upon your consent, access to your public profile information.
03. Marketing
When we buy media and market our Products and Services, we may receive limited online information about visitors from third-party media owners (for example, large social platforms). This information does not personally identify you and is used only to understand how successful our campaigns are.
Cookies and Web Technologies
A cookie is a small text file placed on your device by websites you visit. Cookies are commonly used to make websites function, to enable certain features, and to provide information to website operators. Cookies can make your use of the Site and Services easier by remembering your preferences, helping with login, keeping items in your cart, and tracking your preferred country, language, and currency. They also help us understand how visitors use the Site.
Some Services and third-party tools integrated into our Site may use their own cookies to function properly. For more information about our cookies and third-party cookies, please refer to the cookie policy available on the website you visit. You can choose to block cookies in your browser, but some Services may not work properly if you do.
Purpose and How We Use Personal Information
We use your Personal Information for the purposes described next to each data type above and, in general, for the following purposes:
- Providing, maintaining, and improving our Services and Products.
- Supporting, troubleshooting, and securing our Services.
- Preventing, detecting, and reducing fraud and fake installations.
- Opening and managing user accounts and providing customer support.
- Sending important notices and updates about Services you use, where permitted.
Lawful Basis for Processing Personal Information
In addition to the lawful bases mentioned next to each data category, we rely on the following legal bases when processing Personal Information:
- If you are a Customer, our primary lawful basis is that processing is necessary for the performance of a contract or to take steps prior to entering into a contract with you.
- In other cases, we may process Personal Information based on your consent, on our legitimate interest where it is not overridden by your rights, or because we have a legal obligation to do so.
- In some situations we may need to process Personal Information to protect your vital interests or those of another person.
If we ask you to provide Personal Information to comply with a legal requirement or to perform a contract, we will indicate whether the information is mandatory and what may happen if you choose not to provide it. If you have questions about the legal basis on which we process your data, please contact us.
How We Share Personal Information
In order to provide, operate, maintain, and improve our Services and to offer additional products and features, we use third-party services. These include hosting providers, analytics services, customer support tools, payment processors, operational tools, and others. As a result, we may share Personal Information of Users with the following categories of third parties for the respective purposes:
01. Hosting Services and Storage Vendors
We use third-party hosting and storage services (including cloud providers) to host our Websites and store data. These vendors may be located anywhere in the world but are required to follow applicable data protection laws and maintain strong security measures.
02. Analytics, Business Intelligence, and Statistics Vendors
We use analytics services to help us understand how Users interact with our Sites and Services and to improve them based on those insights.
03. Support and Customer Services
From time to time we use support and help-desk services to provide better and faster customer support, whether online or when you contact us directly.
04. Authentication and Authorization Services
When you open an account with us, we may integrate third-party authentication providers so that you can log in or sign up using their services.
05. Payment Processors
When you choose to purchase one or more of our Products, we use third-party payment processing services that follow strict security standards.
06. Customer Relations Management and Mailing Lists
We may use CRM and mailing-list services to manage and secure your Personal Information, manage subscriptions, and send notifications or service-related messages.
07. Technology Partners
Some Products and Services may include third-party technologies, plugins, or widgets to enhance functionality (for example, CMS or website platforms).
08. Advertising and Retargeting Services
Certain third-party services may collect non-identifiable information about how you interact with our Websites. This may be used to show you ads and offers, measure event performance, and provide retargeting. You can usually opt-out via settings provided by those third-party services or by following the instructions in our cookie policy.
09. Business Partners
Some business partners whose technology is integrated with ours may have access to certain Personal Information about your usage, as collected from you. Their use of that information is subject to their own privacy policies.
10. Our Affiliated Companies
We may disclose Personal Information to current or future affiliated companies, parent companies, or subsidiaries to process it for the purposes described in this Policy. These companies are under common control with us. Data is not shared with unrelated third parties for their own marketing purposes.
11. Legal Proceedings or Law Requirements
We may share your Personal Information with third parties if we believe that such disclosure is helpful or reasonably necessary to:
- Comply with any applicable law, regulation, legal process, or governmental request.
- Enforce our license agreement, terms of service, or this Policy, including investigations of potential violations.
- Detect, prevent, or address fraud, security, or technical issues.
- Protect against harm to the rights, property, or safety of our company, our affiliates, our users, and the public.
12. Merger, Sale, or Bankruptcy
If we, or any of our affiliated entities, are involved in a merger, acquisition, sale of assets, or bankruptcy event, we may transfer Personal Information and other information to the acquiring entity. In such cases, the acquiring entity will be required to respect this Policy and your rights under applicable law.
13. Special Cases
We may also share information upon your consent or in special circumstances such as fraud prevention or investigation. We may store Personal and Non-Personal Information on our own or third-party servers and may share aggregated and anonymized information with affiliates and partners for various legitimate purposes, including analytics and commercial use. Such information does not identify you directly and is used in a combined, collectively aggregated manner.
International Transfers of Data
We may transfer your Information (including Personal Information) outside the country in which it is collected or in which you reside (e.g., to the United Kingdom or the United States), including to a country that may not offer the same level of protection for Personal Information as of the country in which you reside. However, in which case we make sure to place all contractual safeguards (such as verification of an adequate level of protection measures, security certificates, and other measures that help us assess the security level of a third-party service).
By providing Personal Information and using the Services, you expressly consent to the use of such information in accordance with this Privacy Policy and to the transfer of your Information to another country (including, the UK or the US).
Rights of Data Subjects
01. Privacy rights available to all Users
Depending on your country of residency and on the type of your use of our Products and Services, certain rights concerning your Personal Information may be available to you. If you are a Visitor of our Sites or a User of the Services, the following rights apply to you:
- The right to know: You have the right to know about the Personal Information that is collected and processed about you, including the categories of third parties with which we may share your information.
- The right to access: The Personal Information held about you.
- The right to rectification: You have the right to ask us to correct the information we hold about you.
- The right of erasure: You may ask us to delete certain Personal Information about you, or to stop using it.
- Portability right: You may request an export of your Personal Information in a reusable format.
- The right to withdraw consent: You may withdraw consent where processing is based on consent.
02. Privacy rights for specific jurisdictions
In addition to the general rights outlined above, you may additionally refer to the region-specific rights related to your Personal Information.
03. Exercising your privacy rights
Please note, requests to exercise your rights must be verifiable to be processed.
- Directly from your account: Most rights are exercisable and available directly from the account you have with us.
- Form submission: You can complete this form and submit it digitally or send via email.
- Email: Support@wirelessprintssetup.com
- Post: wirelessprintssetup, 201 CENTURY VILLAGE BLVD STE 200 MONROE, LA 71203.
Please note that even if you unsubscribe from our service, we may still send you transactional emails related to purchases, downloads, confirmations, expiry notifications, bug-fix alerts, and more.
Response times for exercising your rights may vary based on residency.
Information Security
We implement organizational and technical measures to protect Customers’ and Users’ privacy and to protect their Personal Information, including by using third-party services specializing in data security. We periodically review our information and data collection practices to ensure constant monitoring, we use third-party processing and serving services that implement various information security standards and certifications and we monitor and filter access to data when it comes to personnel in our organization.
Such systems and procedures reduce the risk of security breaches, but they do not provide absolute security. If you have any questions about the security of our Websites or Services, you can contact us at Support@wirelessprintssetup.com.
Highlights of our general Security Policy can be found here.
Children
The Services are not designed to attract children under the age of 16. We do not intend to collect Personal Information from anyone we know to be under 16. If we learn that we have collected Personal Information from a child under 16, we will use commercially reasonable efforts to delete that information as quickly as possible.
If you believe that we might have any such information, please contact us at Support@wirelessprintssetup.com.
Contact Information
If you have any inquiries regarding this Privacy Policy, don’t hesitate to contact us at: Support@wirelessprintssetup.com
Special Jurisdictions: The EU, EEA, and the UK
This statement applies to Data Subjects residing in the EU, EEA, or the UK, and supplements the terms provided in the privacy statement.
Our general privacy statement was designed with the EU GDPR transparency requirements in mind. The following data subject rights will be available in addition to those described under the general statement:
- Right to the restriction of processing: You may ask us to temporarily cease processing your Personal Information.
- Objection to processing: You may request us to stop processing your Personal Information.
- Right to lodge a complaint: You may lodge a complaint with your local authority responsible for data protection.
- For any data protection matters, contact our DPO at Support@wirelessprintssetup.com
Special Jurisdictions: California, USA
Last Updated: January 11, 2023
In compliance with CCPA, CPRA, CalOPPA, this statement applies to Data Subjects residing in California, USA.
The following rights apply to California Users:
- California Privacy Rights: Rights to request details of data collected, used, disclosed, or sold.
- The right to know categories collected in last 12 months.
- The right to access specific pieces of data.
- The right to deletion of Personal Information.
- The right to opt-out of the sale of Personal Information.
- Shine the Light: Request list of third parties with whom data was shared.
- Non-Discrimination: No discriminatory actions for exercising your rights.
To exercise your rights, contact us at: Support@wirelessprintssetup.com.
2. How We May Share Personal Information
As a rule, we do not sell your personal information or share it for monetary gain. We do use advertising services of vendors such as Google, Facebook, Bing, and LinkedIn, which under California law may be considered data selling. If you wish to opt-out of this type of data selling (i.e., sharing of IP address and cookies information for targeted advertising), you can use the opt-out option available from the footer of the page labeled as “Do not sell my data.”
We may share your personal information with a third party for a business purpose, including our affiliated companies. When we do so, we enter into a contract that describes the purpose and requires the recipient to both keep the personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have shared the following categories of personal information for business purposes:
| Categories | Business Purpose |
|---|---|
| All categories | Our hosting, processing, infrastructure, and security service providers in order to provide, facilitate, process, and secure the Applications, the data, and the services. |
| Internet and network data | Service providers, web platforms, analytics services, and online marketing platforms. |
| Support and customer services | Support and help desk services. |
| Customer relations management and mailing list | Manage and secure your personal information, or manage subscriptions and notifications lists. |
| Business relations | CRM and mailing list platforms. |
| Contact information | Customer support services. |
| Billing information | Payment processing. |
| Advertising and retargeting services | Displaying and serving ads and offers. |
| Affiliated companies | We may need to disclose your data with our affiliated companies, parent companies, or subsidiaries to provide our services. |
| Technology partners that are integrated into products or websites | Widgets, or features in order to enhance a product’s functionality. |
| Cookies and certain online identifiers | Marketing and advertising of the Services, analytics, Website, and Services functionality. |
| Legal proceedings or law requirements | Complying with applicable laws, regulations, legal processes, or governmental requests. |
| Merger, sale, or bankruptcy | Due diligence according to structural changes. |
| Special cases | Such as fraud prevention or investigation. |
3. Consumer Privacy Rights
Under the CPRA, you may exercise the following rights:
Access and Data Portability Rights
You may request us to access certain information we may hold about you in the past 12 months. You may also ask us to provide it to you in a human-readable format (subject to exemptions). If you have an account with us, you can exercise your right directly via your account or make a request to us via email at Support@wirelessprintssetup.com.
Upon receipt of your verifiable request, and provided no exceptions apply, we will process the requested information. The right to access includes:
- The categories of personal information we collected about you.
- The categories of sources for the personal information.
- Our business or other purposes for collection.
- The categories of third parties with whom we share personal information.
- The specific pieces of personal information we collected about you (data portability).
- If we sold or shared your personal information for a business purpose.
You may make such a request for access twice within a 12-month period.
Delete Personal Data
You have the right to request deletion of personal information retained about you, subject to certain exceptions. If you have an account, you can exercise your rights directly via your account or make a request via email. After verification, we will delete (and direct service providers to delete) your personal information unless an exception applies.
We may deny your deletion request if retaining the information is necessary to:
- Complete the transaction for which we collected the data.
- Detect security incidents or fraudulent activity.
- Debug products and fix errors.
- Comply with free speech rights.
- Comply with California Electronic Communications Privacy Act or other laws.
- Enable internal uses aligned with user expectations.
- Comply with a legal obligation.
- Make other lawful internal uses compatible with the context in which the information was provided.
Rectify Personal Information
You have the right to request that we correct any inaccurate personal information we collected about you.
- Request deletion of incomplete or inaccurate information.
- Request direct correction if you have an account.
Note: These rights apply to information we collected directly from you, not third-party sourced data.
Opt-out of Data Selling or Sharing
wirelessprintssetup is not in the business of selling, renting, or disclosing personal information for third-party marketing. However, you may request opt-out by emailing: Support@wirelessprintssetup.com.
4. How to Exercise Your Consumer Privacy Rights
To exercise your rights, you may contact us via email at Support@wirelessprintssetup.com. You may also make a request through the online forms available on our website. We will require your email address or contact information to verify your identity.
5. Response Timing and Format
We strive to respond to a verifiable consumer request within 45 days of receipt. If we require more time and meet the legal extension requirements (up to 90 days), we will notify you of the reason and the extension period in writing (electronically).
If you do not have an account with us, we will deliver our written response by email. Any disclosures we provide will only cover the 12-month period preceding the verified consumer request. Our response will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, we will choose a format that is readily usable and allows the information to be transmitted from one entity to another without hindrance.
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If a fee is warranted, we will inform you why and provide a cost estimate before fulfilling your request.
6. Non-Discrimination
We will not discriminate against you for exercising any of your CPRA rights. Unless permitted by the CPRA or any other law, or due to your violations, we will NOT:
- Deny you goods or services.
- Charge different prices or rates for goods or services, including discounts or penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or quality of goods or services.
7. Do Not Track Signals (CalOPPA)
Do Not Track is a privacy preference that can be configured in certain web browsers. When enabled, it signals websites that you do not want certain information about your online activities collected. Our Services currently do not respond to browser “Do Not Track” signals.
8. Changes to this Privacy Statement
We reserve the right to amend this privacy notice at any time. When we make changes, we will notify you according to the notification method described in our Privacy Policy or as required by applicable laws.
9. Contact Info
If you have any questions about this notice, our privacy practices, your personal information, or if you wish to exercise any privacy rights, please contact us at: Support@wirelessprintssetup.com.
Special Jurisdictions: Canada
Last updated: August 16, 2023
About This Statement
This statement complements (but does not replace) the general Privacy Policy provided by wirelessprintssetup and its affiliated companies.
Scope and Applicability
This statement applies to Data Subjects residing in Canada and is designed to comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”), and the Quebec Privacy Legislation Modernization Act, known as Law 25 (“Law 25”).
These provisions apply in addition to the terms described under the general Privacy Policy and reflect the transparency, accountability, and user-rights standards required by Canadian privacy law.
Terms and Definitions
Any terms defined in the Privacy Policy have the same meaning when used in this notice. Any terms we use in this notice that are not defined will have the meaning we provide in the Privacy Policy or other agreements.
Collection of Personal Information
As described in our Privacy Policy, the following data categories are collected about you:
- Identifiers (online and physical)
- Online and network activity
- Device information
- Usage information
- Payment and billing information
- Marketing and advertising information
- Customer support and customer relation information
For more details about the elements in each category, please refer back to our general Privacy Policy.
Use of Personal Information
- To provide products and services to you
- To communicate with you about your orders and shipments
- To improve our products and services
- To personalize your experience on our website
- To send you marketing communications
Retention and Disposal of Personal Information
As a general rule, these are our data retention policies:
- We retain personal data for as long as is required to establish the purpose for which it was collected.
- We retain personal data beyond such a period when applicable legislation requires us to do so.
- We may retain personal data longer to develop and improve our products and services.
- Account and subscription information is retained until a valid and verified deletion request is processed.
Subject to exemptions, we delete personal data in the following cases:
- Valid and verifiable request to delete.
- No longer necessary to serve the purpose for which it was obtained.
- If unlawfully processed (e.g., minors, invalid consent).
Third Parties and Data Transfers
We share data with third parties as part of wirelessprintssetup’s global operations. Categories include:
- wirelessprintssetup affiliated companies (subsidiaries and parent companies)
- Hosting services and storage vendors (Microsoft, Google, AWS)
- Analytics, business intelligence, and statistics vendors (Google Analytics)
- Support and customer services (such as ZenDesk)
- Compliance vendors (such as OneTrust)
- Customer relations and mailing list vendors (such as ProBance)
- Billing and payment solutions (such as Upclick)
- Marketing and advertising services (Google Ads, Facebook, LinkedIn)
- Technology partners embedded in products (Chip.de etc.)
- Special cases (fraud investigation or prevention)
Your Rights
Subject to certain exemptions provided by law, you may request to exercise one or more of the following rights:
- Right to Access
- Right to Correction
- Right to Deletion
- Right to Restriction of Processing
- Right to Data Portability
- Right to Object to Processing
- Right to Complain
For more details about each of these rights and how to exercise them, please refer back to our general Privacy Policy or contact us at Support@wirelessprintssetup.com.
Additional Information
We make every effort to provide a high standard of protection for your personal data, including processing in compliance with our policies. Our goal is to be transparent about how we process and handle your data, and to provide you with the means to manage your privacy.